Culturally Effective Communication


Considering all aspects of culture, including race, religion, political affiliation, sexual orientation, and varying abilities, I do believe that I communicate differently with people from different groups and cultures. I do not think these differences should be viewed negatively, but rather demonstrate my conscientious attempt to appropriately approach diverse groups of people. For example, I may hold different religious beliefs than someone that I work with. I would not dive into a conversation about religion that may make the other person uncomfortable since they hold different beliefs, so I would possibly discuss something else or be cautious of how I communicate my thoughts on the topic so I do not offend anyone. I also may speak differently with a family that has a diverse cultural background, because they may hold different values than I do when it comes to raising a child appropriately. It’s important for me to state that I do not treat people differently in a disrespectful way, but rather treat the conversations differently so I do not offend anyone or make them uncomfortable.

To communicate more effectively with people of different groups or cultures, there are three strategies I think I should implement. First, I should look at situations through the other group’s perspective (Gonzalez-Mena, 2010). I may not condone what a family is doing, but I should try to understand it from a cultural perspective and respectfully communicate my thoughts or opinions. Second, I should understand the difference between collectivistic and individualistic cultures, which can affect the way a group raises their children and acts with each other (Vuckovic, 2008). For example, a collectivistic culture focuses more on relationships and less on independence, which is why families of collectivistic cultures may treat their children differently than individualistic families. If I recognize that a family embraces a collectivistic culture, then I can be more careful of how I approach the idea of independence in the classroom, since it is not widely presented in that family’s culture. One last strategy I believe would help me communicate more effectively with diverse groups is to be conscientious of my nonverbal communication skills. In American culture, it is appropriate to hug another person when greeting or saying goodbye, however, that is not appropriate in all cultures. Some cultures do not appreciate being touched and they find it a breach of personal space. Some cultures also find eye contact to be rude and “dangerous” whereas others find it disrespectful to not make eye contact (Gonzalez-Mena, 2010, p. 80). To be an effective communicator with different families, I will do what I find respectful, but also learn more about each culture so I can determine what they deem as respectful as well. If I am able to adapt my communication style to their culture, then there can be a mutual respect between both parties.

References

Gonzalez-Mena, J. (2010). 50 strategies for communicating and working with diverse families. Upper Saddle River, NJ: Pearson Education, Inc.

Vuckovic, A. (2008). Inter-cultural communication: A foundation of communicative action. Multicultural Education and Technology Journal, 2(1), 47–59.

Comments

  1. Tara, I found many similarities with your post where I find myself communicating differently with different individuals. In your post you talked about not sharing your viewpoints about a topic with someone who may have different views on the same topic. I think this is a great strategy to avoid hurting someone, and I agree it is not disrespectful to communicate differently with different groups of individuals, but like you said it is being conscientious of others feelings. You also included three great strategies, thank you for sharing!
    Bri

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  2. Tara,
    I agree with your statement that not sharing certain viewpoints with others and I feel it is another way to show respect for our differences. Sometimes, it is better to avoid conflict in certain situations. For example, I try not to talk about my religious beliefs, political affiliation, and some current events with co-workers because I know from their comments that we do not have the same views and I do not consider it professional to have these types of conversations while at work. I also do not find it difficult to work with them just because our views are different because we all have the common goal of educating young children and understand our personal views should not be reflected in what we teach them. Instead, we model mutual respect and understanding of our differences.
    Trish

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  3. Tara,
    Thank you for you post, as usual. I appreciate your statement about not treating people differently but rather treat your approach to a conversation differently. I think it is important that when communicating with families that we learn their perspective and what they value. We do not want to make them uncomfortable or feel like our opinions are more important than theirs. However, has there ever been a time when you have had to have an uncomfortable conversation with a family on behalf of their child? Where the family putting their own beliefs and values ahead of their child's beliefs and values? For example, I had a three year old one year who was nonverbal and I had to talk with his parents about possibly seeking services because being nonverbal at three was not necessarily developmentally appropriate. This was an uncomfortable conversation because the parent did not believe that children need any additional services, but that they develop on their own. I believed this parent was doing his son a disservice but I had to respect his wishes.

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